Evaluating Patient Satisfaction of UROGYN Office Visits With Different Type of Interpretation Services.

Description

We are conducting this study to determine if In-person interpreters increases patient satisfaction of URGYN office visits compared to the use of phone interpreter services for Limited English Proficient (LEP) patients

Study Start Date

December, 15 2017

Estimated Completion Date

February 2019

Interventions

  • Other: interpretation service

Study ID

University of Massachusetts, Worcester -- H00013745

Status

Unknown

Trial ID

NCT03470194

Study Type

Interventional

Trial Phase

N/A

Enrollment Quota

114

Sponsor

University of Massachusetts, Worcester

Inclusion Criteria

  • LEP speaking Spanish and Portuguese female patients presenting to the U Mass UROGYN clinic with or without Ad-hoc interpreters
  • Spanish and Portuguese speaking female patients with LEP presenting to the U Mass UROGYN clinic for an office visit of any type

Exclusion Criteria

  • Unable to provide consent
  • Under 18 years of age
  • Pregnant women
  • Prisoners
  • LEP subjects who decline interpreter services
  • Non -Spanish or Non
  • Portuguese speaking subjects
  • Patients with cognitive impairment
  • Visually or hearing impaired patients
  • Patients not requiring a follow up appointment

Gender

Female

Ages

18 Years and older

Accepts Healthy Volunteers

No

Study Locations and Contact Information (1)

Study Location Distance Name Phone Email
U Mass Memorial Hospital - Worcester, Massachusetts 105.6 miles Danielle l Taylor DO 508-334-9840 danielle.taylor@umassmemorial.org

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