Using Rapid Cycle Randomized Controlled Trials to Increase Patient Engagement in the Annual Well Visits Program

Description

NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an appropriate timeframe.

Study Start Date

February, 19 2018

Estimated Completion Date

July 2019

Interventions

  • Other: Current Script
  • Other: Alternate Script Iterations

Study ID

New York University School of Medicine -- RCT Patient Access Center

Status

Unknown

Trial ID

NCT03462394

Study Type

Interventional

Trial Phase

N/A

Enrollment Quota

12000

Sponsor

New York University School of Medicine

Inclusion Criteria

  • Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.

Exclusion Criteria

Gender

All

Ages

N/A

Accepts Healthy Volunteers

No

Study Locations and Contact Information (1)

Study Location Distance Name Phone Email
New York University School of Medicine - New York, New York 50.2 miles Masha Kuznetsova MPH 646-501-2919 masha.kuznetsova@nyumc.org

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