Translating Telephonic Diabetes Self-management Support to Primary Care Practice


The goal of this study is to evaluate the implementation and effectiveness of an intervention to improve diabetes self-management, emotional distress and metabolic control among adults with type 2 diabetes receiving care in primary care practices throughout New York City. The program will be implemented by the New York City Department of Health, through their Primary Care Improvement Project.

Study Start Date

June 2014

Estimated Completion Date

June 2018


  • Behavioral: Telephonic Diabetes Self-Management Support
  • Other: Educational Print Materials


  • Nursing: Endocrinology,Telehealth/E-Health
  • Endocrinology: Diabetes
  • Nurse Practitioner: Telehealth/E-Health

MeSH Terms

  • Diabetes Mellitus
  • Diabetes Mellitus, Type 2
  • Type 2 Diabetes

Study ID

Albert Einstein College of Medicine of Yeshiva University -- 1R18DK098742-01A1



Trial ID


Study Type


Trial Phase


Enrollment Quota



Albert Einstein College of Medicine of Yeshiva University

Inclusion Criteria

  • 21 years of age and older
  • Receiving treatment for diabetes at selected primary care practices throughout New York City
  • Most recent HbA1c ? 7.5% (max 3 months prior to randomization)
  • Ability to speak and read English or Spanish (or someone in the household who will read to them)
  • Access to a telephone
  • Willing to give informed consent to participate and accept random assignment.

Exclusion Criteria

  • Stated intention to move out of the New York City area during the next year
  • Mental incapacity (e.g., confusion) evident on first telephone contact by Department of Health staff
  • Treatment provider deems that the patient is inappropriate for the trial




21 Years and older

Accepts Healthy Volunteers


Study Locations and Contact Information (1)

Study Location Distance Name Phone Email
New York City Department of Health and Mental Hygiene - New York, New York 48.3 miles None None None provides clinical trial listings in an easy to view format. All clinical trial information is pulled directly from This website does not guarantee acceptance into any clinical trial, and is not responsible for adverse events that may be incurred from a clinical trial.